I waited in line patiently for more than 20 minutes. My turn came, my name was called, and I approached the counter with all the confidence of a sinner at the pearly gates.
Four weeks earlier, Elouisa (not her name) and her REALTOR®, agonized over the offer of $150,000 for a manufactured home listed at $165,000. Moving out of a small condo into a home with more than an acre of horse property was a dream she hoped would come true. She signed the offer. A day later, she was in escrow.
Things went downhill. The appraisal came in at $130,000. An inspection showed that the seller had stripped out a swamp cooler. (google it.) No deed of affixture existed. Without it, we had a nice piece of unimproved land and an oversized piece of personal property governed by the division of motor vehicles.
The REALTOR®, was fantastic as a dual agent. He kept everyone sane, and the sellers agreed to take the $130,000. The sellers replaced the swamp cooler. We applied to the county assessor for a deed of affixture.
The underwriter re-examined the appraisal, and conditioned us to provide her with copies of the original permits to erect the horse shed (400 s.f. of poles and aluminum roof to shade the horses from the Arizona sun.)
No permits existed. The U/W said to get permits. The REALTOR®, tried, and emailed me saying that his research showed that no permit was required by local code, but that the building department would not give him anything in writing. Can't be, I thought.
So here I was, a week after this should have been put to bed, standing at the counter, hat in hand, so to speak. I used to be a builder. I've built 350 homes. I know building codes. "We don't have a local building code any longer," said the clerk. "We subscribe to IRC."
I explained my situation, and asked if I could just photocopy the appropiate page out of the IRC-2006 to send to the underwriter. "Can't do that," he said. I wondered aloud why not. "It's a book. It's copyrighted. Can't copy stuff that's copyrighted. But if you look right here, you can see what we require." I mentioned that the U/W couldn't see it, and wasn't likely to believe me if I wrote a letter explaining that the county had a rule, but they didn't want people to actually have the printed page."
"You could always go to the library." People behind me were getting antsy. "So they'll let me photocopy it?" "Probably not," was the reply, "it's copyrighted, you know."
I decided then and there to become a lawbreaker. "Where can I buy the book?" "Oh, you don't want to do that," he exclaimed. "It'll cost you a hundert and five dollars." (He had no idea how badly I wanted to do just that.)
God bless the internet. Within the hour I had located, purchased and downloaded a pdf version, and was printing away--copyright laws be damned!
Please don't turn me in. Docs went out today, and we'll sign on Monday. Have a great weekend. Illegitimi non carborundum. (It's a Fight song! google it.)
I'm Mike in Tucson, your preferred Tucson, AZ mortgage lender.


Good job picking through the issues, Mike.
Now there's a Catch-22: "We have no requirement and we never said that."
Sally, thanks for the WooHoo! I feel like I won an Oscar. But seriously, making it happen is what really counts, and it's 'roids for referrals.
Rosario, thanks for commenting. They call these things Swamp Coolers in a state where only transplants have ever seen a swamp.
Marlene, you definitely have the gift of Encouragement! Thank you. I get such a charge out of problem-solving. Your YeeHah! rates right up there with Sally's WooHoo!
Kris, thanks for visiting again! Your comment about "learning" from every transaction is excellent. I really did buy and pay for the PDF version I downloaded. It's the copyright police that have me looking over my shoulder. (I'd better go back and edit the post to clear that up.)
Mike, you picked up on something that just floored me. It really was a Catch-22. The irony is that the clerk behind the counter thought he was being helpful.
Good for you Mike, you got the deal done and everyone is happy. I am a hobby ancestriologist (did I just make up a word?) and had trouble copying a family ancestry book which was obviously from MY family and bound by one of those spiral bindings, I couldn't believe it!
Nice to "meet" you!
PS I am a contractor so we have something in common, don't build from the ground up, just interiors...
It was for educational use, I bet you also stated exactly what publication it was from and gave correct credit to the "author' and publisher.
You should be covered by these things.
Sleep well knowing you did the right thing!
Janie, it's a pleasure to "meet" you too. Thanks for visiting and commenting.
Michael, thanks, and Welcome to Active Rain! I just visited your blog.
Mike,
Great story! I googled illegitimi non carborundum and I love it!
Thank again,
Another alum of the school of hard knocks! Thanks, Tony. Come back and visit again.
Mike in Tucson
What an awesome story of customer service. Sometimes you just have to wonder about employees behind the planning department counters...I guarantee that someone in that department has copied a page out of that book a time or two, just not for you.
I hope that you post this to your web page, this is awesome, customer service.
You inspire me.
Rita, thanks for commenting on the appraiser's part in the transaction. Mike Lebsack, the appraiser, is awesome. I'd bet you are too.
Kate, thanks for the idea! I don't post any of my blogs to my web page. I'll see what I can do to fix that, and soon.